Support

We're here to help.

Questions about RECON, your account or your data? Reach out and we'll get back to you.

Email support

The fastest way to reach us.

admin@reconplus.pro

We aim to respond within 1–2 business days (AEST).

Frequently asked

How do I sign in?

Open RECON at reconplus.pro and sign in with your email and password, or use Sign in with Google. If you don't have an account yet, choose Create Account.

I forgot my password.

On the sign-in screen choose Forgot Password and follow the email link to reset it.

How do I add my team?

An administrator or supervisor can invite team members to a workspace and set their role and permissions.

How do approvals work?

Diaries, dockets and timesheets are submitted for sign-off. Supervisors approve them from the Approvals queue; once approved, records are locked and kept as an audit trail.

How do I delete my account or data?

See the Account & Data Deletion page for how to request deletion of your account and associated data.