Account & Data Deletion
You can delete your RECON account and request deletion of your personal data at any time. This page explains how, what is removed, and what we may need to keep.
Option 1: Delete in the app
- Open RECON and sign in.
- Go to the Profile tab.
- Select Delete Account and confirm. Your account, sign-in credentials and workspace memberships are deleted immediately.
Option 2: Request deletion by email
Email admin@reconplus.pro from the email address on your account, with the subject “Delete my account”. We may ask you to verify your identity before we proceed.
What gets deleted
- Your account profile and sign-in credentials;
- Personal information linked to your account;
- Content you created that is personal to you, unless it forms part of an organisation's shared project records (see below).
What may be retained
If you use RECON as part of an organisation or employer account, some records you created (such as approved day diaries, dockets and timesheets) may belong to that organisation and may be retained by them for project, compliance, payroll or legal reasons. We may also retain limited information where required by law, to resolve disputes, or to enforce our agreements. Retained data is held only as long as necessary and is then deleted or de-identified.
How long it takes
We action verified deletion requests within 30 days. Backups containing your data are purged on our normal backup rotation, after which the data is no longer recoverable.
Questions
Contact us at admin@reconplus.pro. See our Privacy Policy for more on how we handle your information.